Shipping policy

We provide FREE 1-4 Day EXPRESS Delivery to your door in South Africa on all orders.

 

Delivery, Timing & Shipping Costs

We provide FREE 1-5 Day Nationwide Express Delivery on all orders.

- Gauteng: Usually 1-3 Day Delivery.

- Rest Of South Africa: Usually 2-4 Day Delivery.

- Outlier Areas: Usually 3-5 Day Delivery.

- VIP Express Delivery Options are also available.

Please note: All delivery companies do not work on weekends.

  

Return Shipping

Once a return has been approved, customers can either take it upon themselves to courier the products back to our warehouse and take full responsibility should it not arrive. Or, we can get our couriers to pick up the product/order, but the customer will be responsible for paying the return shipping costs & processing fee of (R100) per product being returned, as per our Shipping Policy.

  

Shipping Terms
We are not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
We cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments. We are not responsible for misdelivery errors via carrier, or incorrect shipping info.